GENERAL
1. Does it cost any money to register on OURBET Nigeria?
No. It’s completely free of charge.
2. How do I register on OURBET Nigeria?
Visit www.ourbetng.com and click on “Register” in the top-right corner, fill in the registration details and follow the given steps.
3. How can I activate my Bonus/Promotions?
To Activate
● 200 Naira “FREEBET”
this bonus is to be activated immediately after you register with OURBET.
To activate this bonus:
I.) Login into your Ourbet account.
II.) Click/select the"My Account".
III.) Locate and click on the bonus button.
IV.) Input the promo code "Freebet200" to activate.
* Bonus must contain 8 or more selections containing odds of 1.30 or above or a single selection of 3.00 odd or above up and must be wagered 3 times.
Bonus will expire after 3 days of promo code.
This promotion is only available to all newly registered customers.
*OURBET reserves the right to modify, suspend or discontinue the 200 Naira Free Bet Bonus at its sole discretion and without informing the customer
● 200% WELCOME BONUS
The 200% WELCOME BONUS is valid for only NEW customers registered with OURBET.
Users who have completed their registration in one of our land-based shops are also eligible for the Welcome Bonus. However, the Welcome bonus can only be claimed if the relevant first deposit has been made using one of the OURBET available online deposit methods.
To be eligible for this offer, the Customer must make a successful first Minimum deposit of 200 Naira and a maximum deposit of 40,000 Naira into their OURBET account. Subsequent deposits will not count for this offer.
The 200% Welcome Bonus is available with all of our online payment methods.
To activate this bonus:
I.) Login into your Ourbet account.
II.) Click/select the "My Account".
III.) Locate and click on the bonus button.
IV.) Input the promo code "200WBB2021" to activate.
The 200% Welcome Bonus is available with all of our online payment methods.
Ourbet will credit the Customer’s account with a 200% Welcome Bonus up to a maximum of N40,000. For example: You deposit N4,000, you will get a bonus of N8,000. You deposit N5,000, you will get a bonus of N10,000. If you deposit more than N40,000 you will still get a bonus of N40,000.
Once the deposit has been credited to the account, the full worth of the deposit must be staked on only multiple bets on any sports market with minimum odds Minimum Odd of 3.00 or greater, excluding any/all single and split bets (single and split bets will not count towards deposit/bonus wagering requirements), and the bets settled, before the bonus is awarded. It is not necessary to stake the full deposit in one bet.
Step 1: Deposit
Step 2: Activate bonus upon first deposit
Step 3: Get Your Bonus.
The Welcome Bonus amount cannot be withdrawn until the Welcome Bonus has been wagered a minimum of 10 times on any sports market with odds of 3.00 or greater. Example: You deposit N1000, activate it, and get N2000 Bonus. You will have to play the total bonus with overall odds of 3.00 or higher before it can be withdrawn.
The wagering requirements must be met and the bonus turned over within 30 days of obtaining the bonus. After that, the bonus money will be null and void.
in the event of any breach of these terms and conditions, OURBET reserves the right to take such applicable action as it deems appropriate in its absolute discretion. Such possible action includes the right to levy an administration charge on the Customer(s) of up to the value of the bonus.
*OURBET reserves the right to modify, suspend or discontinue the 200% Welcome Bonus at its sole discretion and without informing the customer.
● “20% CASHBACK”
20% CASHBACK bonus is active from your second deposit and subsequent deposits
To activate this bonus:
I.) Login into your Ourbet account.
II.) Click/select the "My Account".
III.) Locate and click on the bonus button.
IV.) Input the promo code "Cashback20" to activate.
This promo is only available to one player on one account, other accounts will be blocked
Minimum Deposit 1,000 Naira
Maximum Deposit of 20,000 Naira that means if you deposit 20,000 Naira and above you get only 20,000 Naira (2,000 Naira)extra deposit.
Bonus will Expire After 3 Days of initial deposit.
Minimum of 3 games on the ticket
Minimum odd is 1.8 and above Per event
Must be staked at least 3 times to the value of the bonus.
*OURBET reserves the right to modify, suspend or discontinue the 20% Cash Back Bonus at its sole discretion and without informing the customer.
NOTE; The three promotions cannot all run consecutively(at the same time)
4. Can I change my username?
Unfortunately not; the username cannot be changed.
5. How can I retrieve my login details?
To retrieve your password, please click on “Forgot Password?” below the login area.
If you have forgotten your username, please contact us.
6. How do I change my password?
Login into your account, go to "My Account” drop down menu and select "Personal Data Info", then Change Password and click save.
7. How do I update my personal details?
Login into your account, go to "My Account", drop down menu and select “Personal Data Info ". You can then change your profile as desired and click save.
8. What is the minimum age for betting with OURBET Nigeria?
It is strictly forbidden for persons under the age of 18 to open an account and use our services.
9. Where can I find OURBET Terms & Conditions?
You can find our Terms and Conditions at the bottom of the website (footer). or simply visit https://www.ourbetng.com/index.php?action=content&id=5
10. How can I make deposit to my sport account?
Login into your account, Go to "My Account" drop down menu and select Deposit/withdrawal, two payment gateway will pop up “PAYSTACK “ and “MONNIFY” then click on Deposit.
For paystack Three options for payment will pop up “PAY WITH CARD”, “PAY WITH BANK” and “PAY WITH TRANSFER”. Click on any of the payment method provided.
* For PAY WITH CARD”, on the next page you will be required to input the details of your ATM card which includes the card number on the front, the expiry date of your ATM card and the CVV at the back.
Once you have entered these details, click on continue. You will then be sent an OTP; enter the OTP and click on PAY and your account will be funded.
* For “PAY WITHY BANK”, click on BANK, choose any of the available Banks provided, input your account number, then click on verify account, an OTP; (one time password) will be sent, input the OTP; then click on authorize and your account will be funded immediately.
* For “PAY WITH TRANSFER” you can use any of the payment channels provided on the platform, for PAYSTACK kindly click on deposit, input the desired amount, then click on TRANSFER, a WEMA BANK account number will pop up, you can then easily make a transfer to the account number.
Please note that the WEMA BANK account number expires in 30 minutes, if after 30 minutes you have not made the transfer you will need to repeat the process to generate a new account number.
* To make deposit with “MONNIFY” kindly click on info, a WEMA BANK account number will pop up showing your name , kindly make a transfer to the WEMA BANK account and your account will be funded immediately.
Please note that the WEMA BANK account number expires in 3 minutes, if after 3 minutes you have not made the transfer you will need to repeat the process to generate a new account number.
11. What are the minimum and maximum amount I can deposit?
The minimum deposit is NGN100 and the maximum deposit is limitless.
12. What are the maximum Sports Payouts?
The Max Payout per Bet is NGN 20,000,000.
The Daily Max Winnings on the platform is NGN 100,000,000.
The Daily Sports book Max Pay In (the daily sum of all pay in for all user) is “No Limit”.
13. How many selections can I add to my BETSLIP?
The maximum number of selections you can add to your BETSLIP is 45, however it allows a maximum of 15 selections added to a BETSLIP if you are playing System bets.
14. How to withdraw money?
To withdraw your winnings, simply go to "My Account (User ID)" and find the "Deposit / Withdraw" button. Enter the desirable amount to withdraw also the Bank details and click on “Withdraw” , Your winnings will be immediately sent to your Bank account.
15. Are there any charges for withdrawals?
All withdrawals are free of charge.
16. Are there any charges when depositing?
All deposits are free of charge.
17. What is the usual withdrawal processing time?
In normal situations, withdrawals are processed automatically.
Withdrawals may fail due to the Daily Limit Transfer amount or Network issues.
18. How to check withdrawal request status?
Unfortunately, this information is not displayed on our platform.
SPORTS.
1. How do I place a bet?
With OURBET, you are free to place all kinds of bets: Singles, Multiples and System (combined) bets.
Multiple and System bets may include different sports: football, tennis, basketball, etc.
Kindly log in to your account, click on prematch then select events then click on coupon, three
Options will pop up”CANCEL”, BOOK” and “PLAY” . You can also play on live events.
2. What is the minimum and maximum stake for a bet and for a ticket?
The minimum stake amount for a ticket and a bet is NGN 100, and the maximum stake amount is NGN 200,000.
3. How long does it take for my bet to be settle?
Your bet is settled immediately the match is completed.
4. How much is the daily betting limit?
The daily betting limit is NGN 200,000
5. What is the minimum and maximum stake for a bet in a shop?
Same as minimum and maximum stake for a bet and for a ticket.
6. What is the maximum payout per Bet?
Maximum payout for a bet is NGN 20,000,000.
7. What is the daily minimum and maximum withdrawal?
The Daily Minimum withdrawal is NGN 500 and Maximum withdrawal daily is NGN 500,000
8. Where can I see my Sport bets?
Login into your account, click on "My account" in the bottom of Home page, go to "BET LIST" “ ”then you can see both settled and unsettled bets.
For mobile Login to your account, click on “MY BETS” in the down part of the page ,you will see both settled an unsetttled bets.
9. Where can I see my Scheduled Virtual bets?
Go to Scheduled Virtual and click on " " on the top-right corner of the page. You will find a list of all bets you have placed.
10. Can I cancel a bet?
A confirmed bet cannot be canceled for any reason.
11. How do I re-bet a lost slip?
To re-bet from your mobile device login to your OURBET account click on “MY BETS” and click on the coupon ID of the bet, at the middle part of the page you will see a “RELOAD” button, click on it.
To re-bet from the desktop version, from the home page on the middle right side of your screen the is a re-bet space bar” ” insert the coupon ID and click the play button to re-bet.
12. Can an agent cancel a bet slip?
Yes, you can using your shop account only for security reasons.
Log in to your shop account,
Click on my account,
Click on bet slip,
Search for the ticket using the coupon ID and cancel the ticket.
13. What is a “Void Bet”?
"Void Bet" means the bet is either nil or invalid. This occurs when an event is postponed, or an event's results are unverifiable, among other circumstances. Once a match has been set as void (which will considered has having an odd of 1.00), other selections of a winning ticket will then be paid out regularly. If you are unsure about why your bet has been marked as "Void", please contact us.
14. Where can I find statistics for real sports?
For your assistance, OURBET Nigeria provides statistical information on events as reference during betting.
Just click on " " in every single event detail page to take an advantage of this service.
15. Where I can find the results of an event that has ended?
For your assistance, OURBET Nigeria provides information about the results of events. Simply click on “Results” at the Homepage to easily check all the results of the events in which you are interested.
16. What is Live Betting?
Live Betting is an exciting form of wagering that allows you to place bets on ongoing events. The odds are dynamic and change in accordance to the course of the actual event, offering double the excitement as you get to monitor the event while it is being played.
17. What is banker?
A banker is a selection which a customer believes is certain to win. If a banker is selected, it will be included in every combination. Only winning bets provide return to the customer.
